Over the years we've heard it all from our customers, and we would like you to hear it too. We've collected testimonials from an assortment of jobs we've done ranging from simple stone thresholds to the newest churches and mansions. With this array of customers and colleagues we hope find some of them reliable and can take confidence in our work.
If we have done any work with you and you would like to contact us, good or otherwise, please do so! Visit our Contact Page and send us an e-mail or letter. Or if it is more convenient for you simply call us at our office to let us know how we did. At Northeast we truly care what our customers have to say.
Just wanted to send a quick thank you for doing such a great job with our kitchen. I appreciated everyone's time and patience while guiding us through the whole process, from material selection to template design. Our counters and tile look beautiful together. Of equal importance, we were so pleased with the level of professionalism that everyone at Northeast demonstrated. We will recommend all of you without hesitation.
Anthony & Martha Garofalo
This was our first time dealing with granite and we were unsure what direction to go in. We called around to a few places and had trouble finding someone that was easy to deal with and would listen to what we wanted. Richard at Northeast Marble & Granite was what we were looking for. He listened and explained everything in detail, what the job would entail. Every thing went exactly as he said it would with no surprises. His company and employees were extremely polite and professional and we could have not asked for a better experience. I would highly recommend Northeast Marble & Granite to anyone looking to have a professional top notch job done in their home.
Fred & Fran Keating
Contracting with Richard Hight of Northeast Marble, Granite & Tile was a positive experience on all levels for my husband Fred and I.
To be honest, we knew very little about granite when first deciding to change our kitchen counters and to add an island. Solid surface counters from the "Big-Box" stores were our norm. This time we decided to go outside our comfort zone and research granite.
I met with Richard at his Johnston, RI office on a Monday to view granite samples. Knowing very little about granite, I was a bit leery of some of the more pronounced colors and veining. Actually, I wasn't sure if I liked stone at all. Richard explained that the veining with its uneven coloring is what makes many clients choose to go with granite.
Even though Richard may have thought I was uniformed, he never pushed me into settling on something that I didn't love. In fact, he had an appointment at his supplier's warehouse in Westborough, MA that day and invited me to accompany him. Needless to say, I accepted his offer.
I couldn't believe how many slabs to choose from and the accommodating staff. The technician moved slab after slab so I could view each in its entirety. I picked two pieces and Richard arranged to have them brought to his shop on Wednesday. However, as much as I liked the slabs, there was still some pronounced coloring that is associated with natural stone.
Thursday the template was made and the placement was ready for my viewing and approval. I couldn't make the viewing, and, knowing that Richard understood what I liked, I asked him to go ahead with the cutting.
After just one week of visiting Richard at "Northeast", I have lovely countertops with matching island. The finished product is beautiful. Everyone who visits Fred and I love the presentation and craftsmanship. Both of us are amazed that granite, a rock quarried from the earth's crust and composed of crystals and minerals with its medium-to- coarse grained texture, could actually look so gorgeous. Oh, and regarding the small uneven colors in the veining, not to worry. Richard and his gifted crew were able to either cut around them or lessen their impact in the template/cutting phase.
My husband and I are pleased with our choice of granite and the results and do credit much of our satisfaction from doing business with caring and knowledgeable people. Some words and thoughts come to mind when describing our experience with Richard and his staff: enlightened, flexible, appreciative of the business, demonstration of an eagerness to please and a chance for Fred and I to view some really talented artists at work. Thank you all: Richard, skilled personnel, office support and anyone else behind the scenes.
If you want a great job, contact Richard Hight at Northeast Marble, Granite & Tile. You will be satisfied.
Fred & Fran Keating
As a practicing architect and homeowner in the state of Rhode Island, I know first hand how difficult it is to find genuine, trustworthy, and skilled craftsmen in our construction industry. When it came to my personal residence, these characteristics became even more important to my wife and family. Northeast Marble & Granite came highly recommended from a trustworthy homebuilder in this State, but we still diligently shopped around to learn more about the different vendors and manufacturers available to us in the area. We learned that there are many companies in the solid surface industry who claim expertise, but do not perform...who claim the best price, but do not uphold...and those who claim the best product, but cannot produce. Northeast exceeded ALL of our expectations.
Richard's entire team is polite, professional, and talented, and they installed a product that my family will appreciate and enjoy for years to come. Northeast Marble & Granite will be the only company that I recommend to my friends, family, and clients for all their granite, marble, and tile needs.
Eric N. Zuena
For over 30 years, I've been working in the remodeling and home building industry. We began working with Northeast Marble and Granite three years ago and have worked together on dozens of homes since then. We've worked on many high end homes all across Rhode Island and Northeast has been able to do whatever we've asked. The guys are courteous, clean up after themselves, and are respectful of the fact that they are working in someone else's home. Working together with Richard has been a tremendous experience and my clients are satisfied and impressed with the quality of their work time after time. They are by far the best countertop and tile company I have ever worked with. I just wish we had met Richard years earlier.
Bob Brierley and Calyx Builds
My family and I are absolutely thrilled with the wonderful granite countertops that Rich and his team installed in our home. The service we received was second to none. Northeast truly epitomizes how a company should function. They are very professional and have great depth in their knowledge base. I am extremely satisfied with their work and would highly recommend them to anyone. Thanks Rich!
MAJ William Tuttle
Richard Hight and his crew at Northeast Marble & Granite have been installing my tile and fabricating all our stone work for several years now. His work is the best in the industry. His crew is professional and courteous. Richard stands behind his product 100%. Thanks Rich for all your support in completing our projects.
Richard, thank you so much for your beautiful workmanship! You are a true craftsman. I will definitely consider you again, as well as recommend you to everyone. There are a lot of people in this business, but few who take as much pride in their work as you and your crew. Thank you again for a job VERY WELL DONE!!
Richard, Thanks so much for a beautiful job. I'm so pleased with everything, especially the change in color that you recommended. It looks wonderful. Thanks.
Just want to thank you for the excellent job you did in my bathroom. I love it and am very satisfied! Most of all, thanks for being so prompt. We really appreciate it, considering we were at a loss without our shower.
"Thank you for capping off the gas line in the kitchen [instead of turning it off] so we could have some heat and hot water [while you worked]. Your workers are a plus - efficient, friendly, and courteous.
Pam O'Brien and Harry G. Burns
Your employee did a nice job in refacing the stall shower at my house yesterday. It looks good and clean and your man did a good clean up. I would be glad to have you use my name as a reference for potential customer.
Just a note to tell you how pleased I am with the new floor, it looks great. Jae did a first rate job. Than you for your patience, expertise, and assistance. Marigrace deserves extra appreciation for her choice of grout, since it looks so much better than any I would have picked. It has been a pleasure doing business with you.
Dear Richard...Thanks for coming on such short notice and for letting us pay the balance after the 1st. Like before, you did a great job!
The client wished to remain anonymous
Richard, I want to thank you for a beautiful tile job at the apartment... It really looks terrific. Now if only I could get the man who put the rugs down to be so prompt, we'd be all set!
Thanks for getting my kitchen tile installed so fast. It looks great and feel free to stop by any time for a look [after the kitchen is finished].
Allan Klepper Residence
Linda and I want to express our pleasure for the granite kitchen counter installation just completed. My wife is ecstatic and thus like most husbands of long-standing, when she is happy, I am happy. From the initial contact on that freezing afternoon when you willingly sheparded us through each slab in the granite yard - the many colors and natural patterns (and inherent blemishes); to the patient explanation of all options on fit and finish, including the special sink front reinforcing steps you routinely take in accordance with industry standards; to the willing contact with a stainless steel distributor and subsequent arrangements to acquire it in time for installation; to the guidance extended to me when I volunteered to strip the existing countertops in preparation for the installation; to the on-time, as promised delivery that included an unscheduled snow shoveling to an alternate entrance to our home; to the enormous smile on Linda's face that greeted me that evening.
Your quote was competitive and your references were excellent, as was the installation. We would be delighted to provide a positive reference to anyone considering your services.
Richard, you had no idea when meeting us that Linda was not only world-class shopper, but a stickler for detail as well. You passed on all counts! She lets me talk technical but we both know who counts; especially in matters pertaining to the kitchen. The food even tastes better already....Thank you again for a job well done!
Richard and his crew were contracted to install the new granite and marble floor for our parish church. Both Richard and his crew have done a marvelous job of installing the floor as it had been designed. They have worked daily with the parish flooring committee and the designer and have been willing to go above and beyond the contract work to insure that the floor comes out properly.
Richard was given approximately six weeks to finish the project and was on target for completion. Richard's advice and innovative installation techniques have helped us hold down the project cost while insuring a quality job. He and his workers were always polite and professional and also willing to work late nights and weekends to make the completion date.
It is without qualification that I recommend Richard Hight for any project that requires marble, granite or tile installation.
Rev. Richard A. Donnelly, Pastor
It would take a volume to describe how pleased we are with the results and especially with the quality of his work, his design, ability and knowledge required to prepare or correct different surfaces before installation and that he was personally involved in every aspect of the work and detail.
Richard was responsible for creating the design on site and worked in a spirit of cooperation with us making adjustments to overcome any existing problems from variations in dimensions or anything else to produce the result we wanted.
The job included many specialty items such as an octagonal holy water/baptismal font, three alters, rounded sanctuary stairs risers and the results are breath-taking. Richard takes special pride and interest in his work. He is very professional and displayed much patience with us to create exactly what we wanted. He installed 3,100sf of floors with design and base and we cordially invite you to come visit our complex and see his work. We recommend him highly.
Rt. Rev. Joseph S. Haggar, Pastor
I have been wanting a larger island for years. When it came time to make it happen we found the perfect piece of granite to match our current countertop at Northeast. Richard and Lucas came to our home to take measurements and confirm that the granite matched. They returned within a week's time to install. Even making some extra tweaks was simple, and the installation was quick and simple. The entire process was so easy and the results are incredible. Now we have an eat-in kitchen and additional counter space. We would have done this years ago if we knew how easy it could be and the fabulous outcome. It's like we have a new kitchen. Thanks so much to Richard and the great staff at Northeast Marble, Granite & Tile."
Allison Spooner Providence
The job that he did at my house came out beautifully. I was amazed at his attention to detail. I was also impressed with his concern for the disruption that the job was causing to my family. I would certainly recommend that Richard be considered for any ceramic work that we may need done in our company owned buildings.
Francis J. O'Brien, Executive Vice President
It is always a pleasure to have such a craftsmen come to Newport. Thank you for another terrific job. It really looks lovely. What you do is a work of art.
Just had to drop you a line to tell you how happy we both are for sending us such talented, polite and considerate men to our home. Everything was "Please" and "Thank you". Their work was impeccable. You are very fortunate to have them working for you and they certainly are an asset to your business.
Fireplace Refinishing ...
Have us enhance your living room by refacing your fireplace and mantel. We are well known for our installations throughout upper class communities for our quality and craftsmanship. We are extremely professional and trustworthy. Call us to set-up an appointment.
Stone Veneer Walls ...
Nothing complements your home like veneers do. Our services include stone veneers for walls and backsplashes. We'll consult with you on stone selection and pattern installation. No one installs stone like we do. Having the right tools and experience separates amateurs from professionals like us.
Flooring and Foyers ...
Enter your beautiful home in style. We offer complete floor and foyer installations. Choose from many tile and grout options. Talk to us about creating specially designed tile patterns. Our experienced master technicians will always exceed your expectations.
Call us for a Free consultation!
We would be happy to meet with you at our Johnston location. Call our office and a receptionist will be happy to schedule an appointment with you.
Contact Us Today!
Showroom hours are by appointment only.
We offer consultation for serious inquiries to determine budget, interior design options, stone samples and detailed project descriptions.
7 Joy Street
Johnston, RI 02919
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